Frequently Asked Questions
1. What types of wigs do you offer?
We offer a wide variety of premium-quality synthetic wigs for both theatrical productions and costume use, including Halloween wigs, movie-quality wigs, and custom-designed pieces for professional performances or personal events like cosplay.
2. How do I know which wig will fit me?
All our wigs are adjustable with sizing straps and designed to fit most head sizes. We include sizing information on each product page to help you choose the best fit. If you have a specific size concern, please feel free to reach out to us!
3. Do you accept custom orders?
Unfortunately no.
4. How long does it take for my order to arrive?
We process and ship orders from our Los Angeles warehouse within 1-2 business days. Shipping times vary based on your location, but most orders arrive within 3-7 business days. We also offer expedited shipping options if you need your wig sooner.
5. How do I care for my wig?
Proper care can help extend the life of your wig. We recommend gentle washing, combing with a wig brush, and storing your wig on a mannequin head or wig stand when not in use. For detailed care instructions, please refer to our Wig Care Guide available on our site.
6. Can I return or exchange my wig?
Unfortunately, due to strict hygienic regulations, we do not accept returns or exchanges. For more information, check our Return Policy page.
7. How do I contact customer service?
If you have any questions or need assistance, you can reach us via email at funtasywigs@gmail.com, or by using the Contact Us form on our website. We strive to respond within 24 hours.
8. Do you offer international shipping?
Unfortunately we are not accepting international orders at the moment.
9. Are your wigs suitable for professional use?
Absolutely! We supply high-quality wigs designed for both theatrical productions and movie/TV use, and we’ve worked with industry professionals for over 30 years.
10. Can I buy wigs in bulk for my production?
Yes, we offer bulk ordering for professional and theatrical productions. Please reach out to us directly for special pricing and custom requests.
Still have questions?
Feel free to reach out! We're always happy to help you find the perfect wig for your needs.